The above goes for both Projects and Tasks as well. Do not include any other text in the first line of the email body. Users may also specify a role using the Role Indicator (#R=), and/or a status using the Status Indicator (#S=). ![]() The first line of the email body must contain the Time Entry Indicator (#T=) or it will be processed as a ticket note. It can also parse e-mails into Time Entries as well (if needed).ĪutoTask Note: The email subject must contain a valid Ticket Number so we can determine which ticket to attach the time entry to. As long as the ticket number is in the subject, the response will get added as a Ticket Note.ĪutoTask Note: The email subject must contain a valid Ticket Number so we can determine which ticket to attach the note to. ![]() Parse emails that have ticket number in the subject to add notes into tickets
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